Frequently Asked Questions

For children under 6 we do recommend an articulation and language evaluation. For children over 6 with only one or two sound errors, the therapist will complete a brief informal articulation assessment during the initial therapy session and immediately start therapy.

We are happy to use information from other professionals as long as the testing was completed within the last 6 months and contains the information we need to develop an effective treatment plan  for your child.  In some instances, supplemental testing may be recommended.  Prior to the start of services, we would be happy to review the information you have on file  and provide an estimate for any additional testing that may be recommended.

We offer screenings by appointment for $20.  The screening is conducted by one of our certified speech language pathologist or occupational therapists and takes about 20 minutes to complete. The therapist will determine if your child is meeting their expected developmental milestones, answer any questions you may have, and provide you with helpful recommendations and resources.  If the screening indicates that further evaluation is warranted, the cost of the screening will be deducted from the evaluation fee.

Absolutely! We typically match therapists to children based on your child’s needs and the therapist’s areas of expertise. Scheduling and therapist availability are also taken into account. If you or your child don’t feel that we have found the best match for your child’s needs or personality, please let us know and we would be happy to schedule your child with another therapist that may be a better fit.

The length of the appointment is determined by each child’s individual needs. Weekly appointments times can be 30, 45, or 60 minutes. 

The length of the evaluation depends on your child’s age and needs. For most children, an evaluation generally takes between 60-90 minutes to complete.

No. Under most circumstances, the therapist can work directly off a previous evaluation report completed by a speech language pathologist or occupational therapist. If the evaluation was completed more than six months prior, additional testing to update scores may be needed so the therapist can tailor the intervention program to meet your child’s current needs. Please forward any records prior to your child’s first therapy appointment so the therapist has time to review this information before they meet with your child.

Most children are scheduled for one to two times weekly depending on their needs. Floating appointment times are also an option for families who are unable to commit to a weekly session and who may prefer to schedule less frequently. The willingness of families to complete home programming activities also impacts the frequency and duration of the therapy sessions.

We encourage parents to be involved in the therapy process as long as it doesn’t interfere with the therapy session. In some instances it may be necessary for the parent/caregiver to observe and participate in the session so they can learn specific techniques to be used outside of therapy sessions. Some children perform best when working one to one with the therapist and  then parents are invited in towards the end of the session to review progress and goals for home.  Your therapist will help guide you as to the best way for you to participate in therapy sessions with your child.  Please don’t hesitate to let  your therapist know the level  of participation you feel most comfortable with.

Yes. It is sometimes very helpful for us to have contact with babysitters and nannies who spend time with your child. We can provide them with information and techniques so they can better support your child during the day. Parents can remain in contact with their child’s therapist via phone and email so they can continue to receive up to date information about their child’s progress in therapy.

We are an in-network provider for Kaiser. We no longer offer direct billing to other insurance companies as so many no longer cover therapy services unless related to accident, illness, injury, or autism.  High deductibles and copays led many of our families to select self-pay discounts over insurance billing options. We will provide a detailed invoice that includes billing, diagnostic codes, etc. if you would like to submit claims to your insurance company. Most families submit claims quarterly and the process can be quite simple. Many families also use their HSA card to cover services.